Please read our terms and conditions carefully. Your use of the Irelands Farm Machinery Ltd website and purchase of our products on it means that you agree to the following terms and conditions. The laws of England and Wales apply.
You can order from us in the following ways:
1. Online via the website
2. via email to onlineshop@ifmgroup.co.uk
3. via BACS please contact onlineshop@ifmgroup.co.uk for bank details
4. via telephone on 01205 480460
Our registered address is: Ireland’s Farm Machinery Ltd, Main Road, Carrington, Boston, Lincolnshire, PE22 7HX, United Kingdom
Cheques to be made payable to Ireland’s Farm Machinery Ltd (please note that all cheque orders will not be dispatched until your cheque has cleared our bank – this can take 5-7 working days)
PLACING AN ORDER
1.1 When you place an Order for a Product in any of the ways listed above you are agreeing to buy it for the price stated, subject to these Terms.
1.2 When you place an Order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. If a Product is not available, we will endeavour to let you know via email.
1.3 Ireland’s Farm Machinery Ltd reserves the right to cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
1.4 All new Orders are deemed separate and each is treated individually.
1.5 We endeavour to ensure that all prices on Ireland’s Farm Machinery Ltd website are accurate but errors may occur. If we discover an error in pricing of the Products in your order we will inform you as soon as possible using the contact details you have supplied us with. We will then give you the option of re- confirming your Order at the correct price or cancelling it. (If we are unable to reach you we will treat the Order as cancelled). If an Order is cancelled, any payment made for the Products will be refunded in full.
1.6 Prices are quoted on Ireland’s Farm Machinery Ltd website in UK Pounds.
2. PAYMENTS
2.1 You must pay for your Order before it is delivered and you can do so by credit card, debit card, PayPal, cheque or BACS. We regret that we cannot accept Visa Electron Cards on site.
2.2 We don’t currently sell our shop stock outside the UK. Please call for a quote if you would like delivery outside the UK.
3. CREDIT CARDS
3.1 Orders may be processed online or via email using a credit or debit card (Visa, MasterCard, American Express, Delta and Switch/Solo).
3.2 To ensure that shopping online is secure, we do not store our customers financial details. All credit/debit card are encrypted and processed via PayPal to ensure that these details cannot be intercepted by a third party.
3.3 Your credit card company may also carry out security checks to confirm that your order is genuine.
3.4 All Orders are subject to our own security and credit card verification procedures. Irelands reserves the right to withhold any Order that has failed to be verified. Should there be any problem with verification of your card details you will be notified via email.
4 CHEQUE
4.1 You may pay by cheque if you wish.
4.2 Cheques to be made payable to Ireland’s Farm Machinery Ltd (please note that all cheque orders will not be dispatched until your cheque has cleared our bank – this can take 5-7 working days). Remember to include a copy of the order, your contact details and delivery address.
5. AVAILABILITY
5.1 We endeavour to keep Ireland’s Farm Machinery Ltd website as up to date as possible but cannot guarantee that a particular Product will always be available. If we are unable to supply a Product you will be refunded for it or offered an alternative.
5.2 All offers are available while stocks last. If we are unable to supply a Product you have Ordered, we will notify you via email, where possible, and will either refund you for that item or provide you with further information regarding future availability.
6. DELIVERY
6.1 Ireland’s Farm Machinery Ltd delivers to the UK.
6.2 Postage is £4.95 UK Standard Delivery, delivered within 3-5 working days from the time you placed your order. UK Special Delivery is £12.95 (1-3 working days). There are no deliveries on Saturday and Sunday but we can arrange that service for additional cost, please call our team on 01205 480460 for further information.
6.3 We will make every effort to deliver within the time stated on the Ireland’s Farm Machinery Ltd website but we will not be liable for any loss caused to you by late delivery.
6.4 Please order from Ireland’s Farm Machinery Ltd website with enough lead-time to prevent any loss or disappointment resulting from the delivery time as Ireland’s cannot be responsible for this.
6.5 This does not affect your Statutory Rights as the consumer.
7. PRIVACY AND DATA PROTECTION
7.1 Ireland’s Farm Machinery Ltd is committed to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998..
7.2 When you place an Order, we may ask you for certain information and you may submit personal data to Irelands (for example your name, phone number, postal address, email address, contact and bank/credit card details). We may also record which Products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to: a) process your Order b) provide you with an up to date, efficient and reliable service c) help to prevent fraud i.e. we check card details with our merchant card checking facility and reserve the right to refuse Orders on that basis d) provide a more tailor made shopping experience.
7.3 By making an Order and submitting your data you agree to this use.
7.4 We will never collect sensitive information about you without your explicit consent.
7.5 At no time will any information gained about you be passed on to any third-party for marketing purposes.
8 RETURNS
8.1 For refunds and exchanges you must notify us by email onlineshop@ifmgroup.co.uk or by calling 01205 480460 within 12 days of receiving you order. Goods must then be returned unused and unworn with all original bags and tags attached within 30 days of your delivery. Once the goods have been accepted back into stock, we will issue you with your exchange or refund. Returns can take up to 10 working days to be processed and a further time for the refund to appear back on your original method of payment.
8.2 Goods must be returned in the manner that they were sent to you, if you are unable to use the original packaging please ensure that all packaging you use to return your items is of a sufficiently suitable standard as not to cause any damage to the goods. Irelands will not refund goods that are returned in an unsatisfactory condition and it is your responsibility to ensure against any faults with your chosen courier. You will need to cover the cost of postage for returns, however if your product is faulty Ireland’s will refund the cost of postage. In this unlikely event please enclose a copy of the postage receipt so we can allocate the refund. We recommend you use an insured signed for service as the goods remain under your responsibility until it arrives back at the Irelands returns address.
Returns Dept.
Ireland’s Farm Machinery Ltd, Main Road, Carrington, Boston, Lincolnshire, PE22 7HX.
8.3 If you have any questions about the goods or need help on deciding whether or not to keep them, please contact email onlineshop@ifmgroup.co.uk for more information.
8.4 If you have received the wrong goods, we will make sure that you receive the correct goods at no extra cost, and will bear all costs for the return of the products. Please contact onlineshop@ifmgroup.co.uk to arrange this. If you wish to return goods to Ireland’s Farm Machinery Ltd the return address is above.
8.5 If your item/s have been damaged in transit, pleases inform us within 3 days.
Ireland’s recommends that returns are sent via a method of recorded delivery as we cannot be held responsible for undelivered items. Please note that Irelands will not be liable for the cost of returning the item.
On receipt of the damaged goods Irelands will send out a replacement immediately.
10 RESPONSIBILITIES
10.1 Ireland’s Farm Machinery Ltd has endeavoured to make the descriptions (including all images) of the Products as accurate as possible but we cannot be held responsible for changes in Size, Content or Presentation of Products.
10.2 Ireland Farm Machinery Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communication outages, fire, flood, war or act of God.
10.3 These Terms do not affect your Statutory Rights as a consumer.
11 LIABILITY
11.1 The Irelands site is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. If we are informed of any inaccuracies in the material on the Ireland’s Farm Machinery site we will try to correct them as soon as we can.
11.2 In particular we are not liable to you for the following:
11.3 Incompatibility of the Irelands site with any of your computer or telecommunications equipment or software;
11.4 Technical problems or errors or interruptions of the Ireland’s site 11.5 Inadequacy of the Ireland’s site to meet your requirements.
11.6 To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (included but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss or privacy or loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Irelands site.
12 GENERAL
12.1 These Terms constitute the full agreement between you and Ireland’s Farm Machinery Ltd and may only be amended in writing. They apply to the exclusion of all other Terms or Conditions of contract proposed.